Cancellation/Rescheduling Policy


If the timeline or any of the conditions for your move change, please contact the office immediately to notify us of these changes.  If your move must be rescheduled to a different day we will be happy to do so (subject to availability), however, there is a $25 rescheduling fee if this occurs within 48 hours of the original move date. For interstate moves our policy differs, please call us for details.


You may cancel your move at any time, however cancellations that occur within 48 hours of a scheduled move date will result in a two hour minimum charge ($220). For interstate move our policy differs, please call us for details.

Furthermore, if upon arrival at the load it is clear to the Crew that the actual move time will go beyond the original estimate, they will fill out a revision of estimate form for your review and explain the reason that the estimate will be different than originally stated.  If you agree to the new estimate you will be asked to sign, however if at this point you choose to cancel your move you will be charged for a 2 hour minimum ($220) to recover operating expenses and time lost.