Company Policies - Local

Rescheduling

If the timeline or any of the conditions for your move change, please notify the office immediately so that we can work to accommodate the new timeline. We understand that there can be delays or changes when it comes to moving, so if your move must be rescheduled to a different day we will be happy to do so (subject to availability).

If this occurs within two (2) days of the move date as it was originally scheduled, you will be charged a $25 rescheduling fee.


Cancellation

You may cancel your move at any time, however cancellations that occur within two (2) business days of the originally scheduled move date will be subject to a cancellation fee of $220.

Recommended crew size

We will recommend a crew size after preparing your estimate, this will be determined based on the number of items to be moved, several variables relating to the move from/move to locations, and the crew availability on your desired move date.

Some larger/heavier items or specialty items may require additional movers for the reason of safety. We reserve the right to send the number of movers that we feel are necessary for both the safety of our crew and timely completion of the job.