Minneapolis Utilities | Trash Pickup, Water, and Internet

Minneapolis Utilities |💧City of Minneapolis Utilities [Trash Pickup, Water, Internet, & More]

Moving to Minneapolis can mean much for you! With walkable and bike-friendly streets, kid-friendly attractions, and numerous opportunities for prosperous jobs, Minneapolis can be a perfect place for you to live. However, you should learn more about City of Minneapolis utilities before you call a moving company.

The City of Minneapolis provides most major utilities, including water, sewer, and recycling services. You cannot choose your own electricity or natural gas supplier, though you do have options for internet and landline phone services. The Minnesota Public Utilities Commission regulates utility companies in the state, and you should always check that your utility supplier has approval from them. Here’s what you should know about Minneapolis utilities.

Average Utilities in Minneapolis

Minneapolis has relatively affordable utilities, especially if you compare it to other major cities. The Minneapolis cost of living index for utilities is low. According to the C2ER Cost of Living Index (2021), the average consumer in Minneapolis in 2021 spent $162.80 on energy during the year, nearly $8 lower than the national average. According to Doxo, the average Minneapolis family pays $213 a year on utilities, $149 less than the national average.

Some Minneapolis utilities have gotten more expensive, while others have gotten cheaper. According to the Bureau of Labor Statistics, the cost of electricity in Minneapolis was 16.3 cents per kilowatt-hour in February 2023. The price rose to 17.4 cents in January 2024. The price of piped gas was $1.309 in February 2023, but it dropped to $1.073 in January 2024.

Xcel Energy, the official electricity supplier for Minneapolis, proposed moving away from a flat hourly rate to a “time-of-use” rate in December 2023. A “time-of-use” rate charges more for electricity during peak hours, namely 3:00 p.m. to 8:00 p.m., and less for electricity during other hours. The average Minneapolis electricity cost will increase by 17.8% for electricity in the summer and decrease by 10.6% in the winter.

Xcel is currently working with regulators, so the change of rates may not occur for a few years. Xcel recommends following several energy savings tips to decrease your energy bill, like setting your thermostat to 78 degrees throughout the year.

Minneapolis Electric Company | Xcel Energy

The Minnesota Public Utilities Commission has made Xcel Energy the official Minneapolis power company. Xcel was founded in 1909, when three utility suppliers joined together. Xcel currently serves over 3.7 million electric customers and 2.1 million natural gas customers in eight states. It’s well-known for being the first major American utility to commit to providing 100% carbon-free energy by 2050.

Transfer or Start Xcel Energy Service

You can start Xcel Energy service by using the Start Service portal on Xcel’s website. You must supply your residential information, including your address and desired start date. If you need help setting up your Xcel Energy account, you should call 1-800-895-4999. You can call the same number if you notice your Minneapolis electric and natural gas services are not working. If you want to transfer your service, you should perform an Xcel login and then visit the Transfer Service page.

Xcel Energy may ask for a deposit for your energy service if you have an unpaid utility bill or a bad credit history. However, they do not normally ask for a deposit when you start your account. You can request to have your electricity service started the day you sign up, though a technician may not arrive until the next day, depending on demand. Contact Xcel Energy customer service if you need assistance right away.

Xcel Energy Bill Pay

Xcel customers currently have three options for rates. Most customers select the Residential Rate Plan. This plan has a basic service charge of $8.00, with a rate of 9 cents per kilowatt hour from June through September and 8 cents from October through May. If you have an electric space heater, you will pay a service charge of $10.00, but your rate from October through May will be 6 cents per kilowatt hour.

The Limited Off-Peak Plan lets you connect appliances to a special meter between 10:00 p.m. and 6:30 a.m. During this time, you will pay just 3.66 cents per kilowatt hour. However, during peak hours, you will pay 34 cents per kilowatt hour. This plan is best for customers reliant on thermal storage heating, radiant floor heating, or electric water heating and who don’t own many appliances.

The Time-of-Day Plan has different rates for peak and off-peak hours. The peak hours are between 9:00 a.m. and 9:00 p.m. on all weekdays, with a rate of 26 cents per kilowatt-hour from June through September and 21 cents from October through May. Off-peak hours are from 9:00 p.m. and 9:00 a.m. on weekdays, all day on weekends, and major holidays, including Thanksgiving and Christmas. Electricity costs 5 cents per kilowatt-hour during off-peak hours. This plan is best for customers who use a lot of electricity or who work at night.

Xcel offers several energy assistance programs. You can set up Pay Arrangements, splitting up your monthly bills into six payments, which can make them easier to cover. You can also sign up for the Minnesota Energy Assistance Program, receiving benefits of up to $1,400.

You can pay your Xcel Energy bill in a few different ways. You can set up an account with the company and pay your bill after performing an Xcel Energy login on the website. Xcel allows you to enable automatic payments on your Xcel Energy bill, including averaged monthly payments that let you pay the same amount each month.

You can also download their mobile app and pay with your computer, phone, or tablet. You can call 800-895-4999 to make one-time payments using your checking account, savings account, credit or debit card, and you can visit a pay station near you. If you prefer to mail in a check, you can send your payment and bill stub to the Xcel headquarters.

Xcel Energy Contact Info

  • Xcel Energy phone: 1-800-895-4999
  • Emergency hotline for Xcel Energy customer service: 1-800-895-1999
  • Xcel Energy hours: 7:00 a.m. to 7:00 p.m. Monday-Friday, 9:00 a.m. to 5:00 p.m. Saturday
  • Address: 414 Nicollet Mall, Minneapolis, MN, 55401

Minneapolis Gas Companies | Xcel Energy and CenterPoint Energy

You can sign up with Xcel Energy to receive electricity as well as gas, following the same instructions listed above. If you prefer to have a separate Minneapolis gas company, you can use CenterPoint Energy.

CenterPoint Energy was founded in 1882 as Houston Lighting and Power. In 2003, Houston Lighting and Power was split into several companies, one of them being CenterPoint. CenterPoint serves four million homes and businesses in six states, including nearly one million customers in Minnesota, making it the largest Minneapolis gas company.

Transfer or Start CenterPoint Service

If you want to start CenterPoint Service, you should visit CenterPoint’s start service page. You will need your full residential information as well as the date you want to start your service. If your home has natural gas connections already, you should submit your start service form seven business days in advance. CenterPoint may need three business days to process your start service request.

If you want to transfer your service, you should visit their transfer service page. The form is nearly identical to the start service page, asking for your residential information and financial details.

CenterPoint Bill Pay

CenterPoint customers pay a monthly basic charge of $9.50, with a cost per therm of gas of 55.793 cents. You have a few options for assistance programs, including federal and state programs. CenterPoint runs the Gas Affordability Program (GAP), which puts a cap of 3% of your income on your gas payments. You can use the program for a past-due CenterPoint bill pay as well as future expenses.

You can set up Average Monthly Billing, paying a flat rate each month to even out your charges. Your Average Monthly Billing amount is recalculated every six months, so your CenterPoint bill may decrease over time. You can perform a CenterPoint Energy bill pay with your checking/savings account or credit/debit card, and you can set up AutoPay through your CenterPoint account. You can also pay by phone at 612-372-4727 or send your CenterPoint Energy bill payment to CenterPoint Energy customer service at PO Box 4671, Houston, TX, 77210-4671. If you prefer to pay in person, you can visit authorized payment locations through Minneapolis.

CenterPoint Contact Info

  • CenterPoint phone: 612-372-4727 or 800-245-2377
  • Emergency hotline: 612-372-5050 or 800-296-9815
  • CenterPoint Energy customer service hours: 7:00 a.m. to 7:00 p.m., Monday-Friday
  • CenterPoint address: 505 Nicollet Mall, Minneapolis, MN, 55459

Minneapolis Water | City of Minneapolis Utility Services

The City of Minneapolis provides water and sewer services for all residents. You can use the following information to set up water and sewer services simultaneously, no matter where you live in the city. You can hire a privately-run Minneapolis water company, but nearly all residents use the city’s official water department.

Transfer or Start Minneapolis Water Service

You can complete an application for new water service on the Minneapolis Utility Billing website. If you are a homeowner, you need to provide a deed, closing disclosure, or settlement agreement to prove you own your home. If you are a renter, you must provide a copy of your lease. The Minneapolis water department charges no fee for starting service, as long as your water has not been turned off.

Pay Minneapolis Water Bill

The Minneapolis water department charges for water services based on units of water. One unit is 100 cubic feet, or roughly 748 gallons. You pay $3.76 per unit, with a $0.81 safe water drinking fee that goes to the Minnesota Department of Health. The average water bill in Minneapolis is $44.47 a month.

For Minneapolis sewer services, you pay $5.36 per unit without any fees or flat charges. Between December and March, your bill reflects your actual water consumption. Between April and November, your bill reflects your average winter consumption; if your average water usage in the winter is four units, the city will charge you a maximum of four units per month.

If you use less than the average amount, the city will charge you only for what you used on your Minneapolis water bill. Charging your average winter consumption helps you avoid fees for water that the sewer system does not treat, like the water you use to water your plants or wash your car.

The city also charges a monthly fixed fee for water based on the size of your Minneapolis water meter. A one-inch meter costs $22.50 a month, while a two-inch meter costs $72 a month. You can see how much your Minneapolis water meter costs on your Minneapolis water bill.

Hardship programs include the Low Income Household Water Assistance Program (LIHWAP), which offers one-time payments to low-income households. You may be able to reduce your water bill by $2,000 using LIHWAP.

You can pay a Minneapolis water bill online using your bank account or credit card. You can set up an account and enable automatic payments every month. If you prefer to make one-time payments, you can use an online portal, call 612-673-1114, or visit a retail store with an EZ-Payslip. You can also send a check to the Minneapolis Finance Department or pay your bill at the Minneapolis Service Center.

City of Minneapolis Utility Services Contact Info

Minneapolis Trash Pickup | City of Minneapolis

The City of Minneapolis provides complete trash pickup services, including disposal of bulky items. Both renters and homeowners can use Minneapolis trash pickup services, though apartment building managers can hire a private service to handle disposal. Talk to your landlord to see which Minneapolis trash service provider you are using.

Minneapolis trash services stay with the property, so all you need to do to start service is switch your utility bill into your name. You can pay for trash, water, and sewer services simultaneously. You’ll then receive a welcome letter from the City of Minneapolis utilities department that explains trash pickup services, including how many carts you own.

You can use the collection day lookup tool to see when your Minneapolis trash collection day is. The city collects garbage and organics every week and performs Minneapolis recycling every other week.

You have to pay a base fee of $30.01 per unit every month; $17.11 of your base fee is taxable. You also pay $2 for each small cart and $5 for each large cart, but there is no charge for Minneapolis recycling or organics recycling carts. The city charges additional and separate fees for extra carts, changes to cart sizes, or pickups after regular business hours, which you can pay on your next utility bill.

City of Minneapolis Trash Collection Services Contact Info

Minneapolis Internet Providers

There are two main Minneapolis internet providers. Xfinity Minneapolis provides internet, television, and telephone services, including both wired and wireless services. You can buy a range of internet plans with Comcast Minneapolis, with plans at 500 megabits per second (Mbps) costing just $45 a month. Some eligible families can pay for Xfinity Minneapolis plans that cost $9.95 a month.

USI Wireless provides the official outdoor wireless internet network for the City of Minneapolis. It also provides over 100 hotspots for free Wi-Fi throughout the city, including in municipal buildings. USI Wireless is well known for its low-cost service plans, with a basic wireless plan of 6 Mbps costing just $20 a month. However, USI Wireless does not offer high-speed wireless plans, and its coverage can be spotty.

You can pick USI over Comcast if you don’t use the internet regularly or if you only use it for basic tasks like checking your email and writing documents. If you’re looking for fiber internet, you can order high-speed fiber internet from USI at affordable prices. USI is the most popular company for wired or fiber internet in Minneapolis.

Ordering Minneapolis utilities isn’t tricky! The city provides water, sewer, and trash pickup services, and you can pay for them easily online. You can set up electricity, gas, and internet easily using regulated Minnesota utility providers, enjoying affordable rates for all services.

You can enjoy top City of Minneapolis utilities once you figure out moving to Minneapolis. The Move Crew employs a team of experienced Minneapolis movers with a 98% customer referral rate. Call 612-361-6787 for a free moving estimate today.

Gunnar is from Hastings, Minnesota. He has a bachelor's degree in Business and Spanish. In addition to his work in the moving industry, he runs a photography business that has given him the opportunity to travel all over the US. He is an idealistic visionary when it comes to the spirit of entrepreneurship and prides himself for his meticulous attention to detail in all aspects of his work.


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